Support Board
Date/Time: Sun, 24 Nov 2024 19:34:12 +0000
Unable to download Transact historical data
View Count: 1345
| [2013-12-02 15:42:05] |
| TPeirce - Posts: 27 |
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Starting today only live data is updating. Connecting to TransAct... | 2013-12-02 10:37:36
Validate user successful. | 2013-12-02 10:37:38 Found matching TransAct account. | 2013-12-02 10:37:38 Logon account successful. | 2013-12-02 10:37:39 TransAct price data session connected. | 2013-12-02 10:37:39 Connected to TransAct. | 2013-12-02 10:37:43 Starting updates for: TFZ3 | 2013-12-02 10:37:52 Downloads are not enabled. Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-12-02 10:37:52 Starting real-time intraday chart updates for TFZ3 | 2013-12-02 10:37:52 |
| [2013-12-02 15:45:00] |
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We see you are running a very old version of Sierra Chart. Not even sure how you could even get connected to TransAct. Anyway you need to update with Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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