Support Board
Date/Time: Sun, 24 Nov 2024 18:24:02 +0000
new download won't connect
View Count: 1676
[2013-12-02 15:01:45] |
William A Driver - Posts: 3 |
Just downloaded update 1057 & it won't connect to data feed. Checked all the IB & Sierra settings. Never had this before? Can someone help - thanks |
[2013-12-02 15:41:49] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you have TWS 9392 or higher. You can download it here: https://download2.interactivebrokers.com/download/tws40_install_latest.exe If you still have difficulty post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-12-02 19:58:11] |
William A Driver - Posts: 3 |
Thank you - that worked!
|
To post a message in this thread, you need to log in with your Sierra Chart account: