Support Board
Date/Time: Sun, 24 Nov 2024 19:29:07 +0000
download historical data
View Count: 1171
[2013-12-02 09:33:49] |
User34532 - Posts: 5 |
Dear, We are having problems downloading historical data for the 'Brent Crude Oil' on daily base or longer. We tried to alter the date via 'edit - adjust data / delete all data and download'. In the window 'last date and time to adjust' the date is set on 18/09/2013. We've altered this date to the date of today but the system doesn't change it. Please assistance to solve the problem. Thank you. Best regards, W.I. |
[2013-12-02 10:34:37] |
Sierra Chart Engineering - Posts: 104368 |
Please allow one hour for the data to update across all of our servers and then re-download the data again with Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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