Support Board
Date/Time: Sun, 24 Nov 2024 20:24:17 +0000
Can't download data for altcoins on BTC-e (i.e PPC/BTC, NVC/BTC)
View Count: 3154
| [2013-12-02 07:05:31] |
| User77068 - Posts: 7 |
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I'm trying to get the intraday data from BTC-e for the altcoins, and none are working. I get this error log: Bitcoin Data (All Services): Connecting to the server btc.sierracharts.com. Port 10050 | 2013-12-02 14:02:48
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-02 14:02:48 The network socket is connected. | 2013-12-02 14:02:49 Bitcoin Data (All Services): Connected to server. | 2013-12-02 14:02:49 Bitcoin Data (All Services): Sending logon request message. | 2013-12-02 14:02:49 Bitcoin Data (All Services) Server Info - Server Name: . Server Version: . Provider Name: . | 2013-12-02 14:02:49 Bitcoin Data (All Services) - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-12-02 14:02:49 Bitcoin Data (All Services) - Successfully connected. | 2013-12-02 14:02:49 Bitcoin Data (All Services) - Starting real-time market data updates for: PPCBTC-BTCE | 2013-12-02 14:02:49 HD Request # 11 - Downloading Intraday chart data for PPCBTC-BTCE to the file PPCBTC-BTCE.scid. Service: btce | 2013-12-02 14:02:49 HD Request # 11 - Last Date-Time in file: 00:00:00.0 | 2013-12-02 14:02:49 Bitcoin Data (All Services) - Starting real-time market data updates for: NVCBTC-BTCE | 2013-12-02 14:02:49 HD Request # 11 - Using server: btc.sierracharts.com port 10149 | 2013-12-02 14:02:49 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-02 14:02:49 The network socket is connected. | 2013-12-02 14:02:50 HD Request # 11 - Sending historical data logon request message. | 2013-12-02 14:02:50 Real-time data for symbol PPCBTC-BTCE is currently unavailable. | 2013-12-02 14:02:50 Real-time data for symbol NVCBTC-BTCE is currently unavailable. | 2013-12-02 14:02:50 HD Request # 11 - Requesting up to 93 days of Intraday data. Record interval: 1 | 2013-12-02 14:02:50 HD Request # 11 - Error downloading historical Intraday data for PPCBTC-BTCE. Historical data file not available for symbol. | 2013-12-02 14:02:51 The network socket for historical data has been closed. | 2013-12-02 14:02:51 HD Request # 11 - Received 0 records and wrote 0 records for PPCBTC-BTCE | 2013-12-02 14:02:51 HD Request # 11 - Intraday download COMPLETE for PPCBTC-BTCE | 2013-12-02 14:02:51 Real-time Intraday chart data file updates started for PPCBTC-BTCE | 2013-12-02 14:02:51 This is from the instance called "Bitcoin Data (All Services)". I get a "download failed" message outside of the log too. Is it a mistake on my end? |
| [2013-12-02 08:27:11] |
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Currently we do not support these particular symbols. We have contacted BTCE about this to see how best to interface to their systems with maximum efficiency.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-02 10:30:03] |
| User77068 - Posts: 7 |
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So you support BTC-e for BTC and LTC/BTC data but not the smaller altcoins, yet? There is a ticket for this info from the API: https://btc-e.com/api/2/ppc_btc/ticker Is there plans to implement it on Sierra any time soon? |
| [2013-12-02 11:53:43] |
| User77068 - Posts: 7 |
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Also, does Sierra have the capability to accept custom coding? I mean, I see this "bridge" coded here: https://en.bitcoin.it/wiki/Sierra_Chart_MtGox_Bridge We could make something similar, right? |
| [2013-12-02 22:46:13] |
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We are going to do our best to get all of these additional Crypto currencies online in the next couple of days. You can feed Sierra Chart data directly from other sources using the open specification DTC protocol . Refer to this page: http://www.sierrachart.com/index.php?l=doc/doc_GeneralDataTradeServiceProtocol.php So it is possible to develop a bridge program to connect with any Bitcoin exchange. This is for both market data and trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-05 15:01:34] |
| User77068 - Posts: 7 |
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You working amazingly fast. I'll be signing up for a full membership when my trial finishes.
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| [2013-12-05 15:20:36] |
| User77068 - Posts: 7 |
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I'm now getting intraday chart data from BTC-e using Sierra. But the Y-axis prices aren not showing. Does this mean it's nearly complete but not yet ready or is the problem on my end? http://i.imgur.com/NILflY9.png |
| [2013-12-05 16:55:42] |
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The proper method to provide us a chart is according to these instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Please do it this way. We have no idea what the symbol is for that chart. For the time being you need to adjust the Price Display Format in Chart >> Chart Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-05 16:56:29
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| [2013-12-05 17:44:18] |
| User77068 - Posts: 7 |
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You guys continue to rock. Thank you. Problem solved.
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| [2013-12-06 06:35:24] |
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Could you let us know what the symbol is so we can make sure the settings are correct for it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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