Support Board
Date/Time: Sat, 01 Feb 2025 06:57:41 +0000
Issues with Dow Jones Micros
View Count: 1452
| [2019-06-28 16:24:21] |
| Stephen Byrne - Posts: 2 |
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Hi there, I'm having an issue with Dow Jones Micro (September - MYMU19) where the chart is delayed in updating and the market ladder isn't displaying any numbers or depth. See attached screenshots of the DOM as well as the chart. Thanks, https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29488 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29489 |
| [2019-06-28 17:05:08] |
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We want you to restart Sierra Chart and then open your charts. After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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