Support Board
Date/Time: Sat, 01 Feb 2025 09:53:14 +0000
BZ-NYMEX missing data every month
View Count: 702
| [2019-06-28 11:56:09] |
| User57431 - Posts: 31 |
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I am missing data for BZ-USD-1000 every month from the 1st till 12th, 13th, 14th, 15th or 16th day of new month. And this is happening every month. No change by redownloading the data. Could you advise ?
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| [2019-06-28 13:34:36] |
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Provide an image of the chart showing this, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-11 12:36:12] |
| User57431 - Posts: 31 |
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http://www.sierrachart.com/image.php?Image=1562848461703.png
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| [2019-07-12 01:31:24] |
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The rollover rules were not correct for that symbol for Interactive Brokers. This has now been corrected. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After the above step, go to the chart and select Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-12 01:31:34
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