Support Board
Date/Time: Sat, 01 Feb 2025 06:53:46 +0000
Chartbook not opening
View Count: 603
| [2019-06-27 14:08:35] |
| User975649 - Posts: 9 |
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I've been using this chartbook titled "AMP" for quite sometime and as recently as yesterday. Last evening I tried to open it and it won't open. The charts start to load but never complete. The screen "grays" out and I get an error message stating SierraChart.exe not responding. I believe I have it working now. I found some instructions on the support board suggesting I delete .scid files. The chartbook is now opening. Thanks. Date Time Of Last Edit: 2019-06-27 15:59:23
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Private File |
| [2019-06-27 14:25:35] |
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At this point we recommend just starting with a new Chartbook. Here are more details about this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-27 14:26:16
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