Support Board
Date/Time: Sat, 01 Feb 2025 04:02:48 +0000
无法连接。
View Count: 799
| [2019-06-22 23:54:26] |
| learners - Posts: 18 |
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Reading Internal Order ID file. | 2019-06-23 07:52:29.302 Reading Trade Orders file. | 2019-06-23 07:52:29.425 Reading Trade Positions file. | 2019-06-23 07:52:29.426 Reading Account Balance file. | 2019-06-23 07:52:29.426 UDPListener (1312). Port 22904 | Listening on UDP port 22904. | 2019-06-23 07:52:29.455 Software version: 1920 64-bit | 2019-06-23 07:52:29.455 Usage end date: 2019-07-14 | 2019-06-23 07:52:29.455 Enabled for: Advanced Features. | 2019-06-23 07:52:29.455 Enabled for: Advanced Features 2. | 2019-06-23 07:52:29.455 Enabled for: Sierra Chart Historical Data Service. | 2019-06-23 07:52:29.455 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-06-23 07:52:29.455 Current selected Data/Trading service: BitMEX Trading Direct | 2019-06-23 07:52:29.455 Custom symbol settings values: enabled | 2019-06-23 07:52:29.455 Chart Update Interval: 500 | 2019-06-23 07:52:29.455 Intraday Data Storage Time Unit: 0 | 2019-06-23 07:52:29.455 Time Zone: +08:00:00 (HKT+08) | 2019-06-23 07:52:29.455 2019-06-23 07:52:29 Local computer time | 2019-06-23 07:52:29.455 2019-06-22 23:52:29 Local computer time in UTC | 2019-06-23 07:52:29.455 2019-06-23 07:52:29 Local computer time in SC Time Zone | 2019-06-23 07:52:29.455 2019-06-22 23:52:28 Server time in UTC | 2019-06-23 07:52:29.455 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-06-23 07:52:29.455 Program path: C:\SierraChart\ | 2019-06-23 07:52:29.455 Data Files path: C:\SierraChart\Data\ | 2019-06-23 07:52:29.455 OS Version Number: 10.0 | 2019-06-23 07:52:29.456 Locale Setting: C | 2019-06-23 07:52:29.456 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-06-23 07:52:29.456 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-06-23 07:52:29.457 Checking for new symbol settings. Requested symbol settings MD5 for service code bitmex.exchange.trading. Request ID: 1. | 2019-06-23 07:52:29.456 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-06-23 07:52:29.457 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-06-23 07:52:29.476 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-06-23 07:52:29.659 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-06-23 07:52:29.659 Received 5 login tokens. | 2019-06-23 07:52:30.257 Symbol settings MD5 received. Request ID: 1. | 2019-06-23 07:52:30.361 Symbol settings are up-to-date for bitmex.exchange.trading. | 2019-06-23 07:52:30.361 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-06-23 07:52:30.493 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-06-23 07:52:30.605 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-06-23 07:52:30.715 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-06-23 07:52:30.715 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-06-23 07:52:30.827 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-06-23 07:52:30.827 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-06-23 07:52:31.451 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-06-23 07:52:31.451 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-06-23 07:52:32.663 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-06-23 07:52:32.885 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-06-23 07:52:32.885 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-06-23 07:52:35.398 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-06-23 07:52:35.398 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-06-23 07:52:35.409 BitMEX Trading Direct socket (1) | Connecting to IP: 67.228.235.91. | 2019-06-23 07:52:35.410 BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-06-23 07:52:56.412 * BitMEX Trading Direct | WebSocket closed. | 2019-06-23 07:52:56.412 BitMEX Trading Direct | WebSocket closed. | 2019-06-23 07:52:56.412 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-23 07:52:56.412 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-23 07:52:56.412 BitMEX Trading Direct socket (1) | Closed. | 2019-06-23 07:52:56.412 BitMEX Trading Direct | Disconnected. | 2019-06-23 07:52:56.422 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-23 07:52:56.422 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-06-23 07:52:59.413 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-06-23 07:52:59.413 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-06-23 07:52:59.416 BitMEX Trading Direct socket (1) | Connecting to IP: 67.228.235.91. | 2019-06-23 07:52:59.417 BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-06-23 07:53:20.419 * BitMEX Trading Direct | WebSocket closed. | 2019-06-23 07:53:20.419 BitMEX Trading Direct | WebSocket closed. | 2019-06-23 07:53:20.419 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-23 07:53:20.419 BitMEX Trading Direct socket (1) | Closed. | 2019-06-23 07:53:20.419 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-23 07:53:20.419 BitMEX Trading Direct | Disconnected. | 2019-06-23 07:53:20.431 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-23 07:53:20.431 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-06-23 07:53:23.434 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-06-23 07:53:23.434 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-06-23 07:53:23.437 BitMEX Trading Direct socket (1) | Connecting to IP: 67.228.235.91. | 2019-06-23 07:53:23.437 BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-06-23 07:53:44.439 * BitMEX Trading Direct | WebSocket closed. | 2019-06-23 07:53:44.439 BitMEX Trading Direct | WebSocket closed. | 2019-06-23 07:53:44.439 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-23 07:53:44.439 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-23 07:53:44.439 BitMEX Trading Direct socket (1) | Closed. | 2019-06-23 07:53:44.439 BitMEX Trading Direct | Disconnected. | 2019-06-23 07:53:44.449 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-23 07:53:44.449 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-06-23 07:53:47.449 BitMEX Trading Direct | Connecting to WebSocket server. | 2019-06-23 07:53:47.449 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-06-23 07:53:47.451 BitMEX Trading Direct socket (1) | Connecting to IP: 67.228.235.91. | 2019-06-23 07:53:47.451 |
| [2019-06-23 02:51:57] |
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This is the relevant error: BitMEX Trading Direct socket (1) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败。 | 2019-06-23 07:52:56.412 *
Are you in China? The connection is getting blocked. Are you able to use a VPN? You could also use a socks 5 proxy. You can set that up through Global Settings >> Data/Trade Service Settings >> Proxy Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-23 03:29:20] |
| learners - Posts: 18 |
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是的，在中国地区，使用了VPN。
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| [2019-06-25 02:23:43] |
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Make sure the connection to BitMex is actually going out over the VPN.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-25 02:23:52
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