Support Board
Date/Time: Sat, 01 Feb 2025 03:55:17 +0000
Message Log submitted
View Count: 603
| [2019-06-20 23:15:05] |
| User840472 - Posts: 22 |
|
I was disconnected from the data server twice today. First time at 9:30am PST and 2nd time around 12:30pm PST.
|
Private File Attachment Deleted. |
| [2019-06-20 23:56:13] |
| |
|
We cannot help with connectivity issues especially with Rithmic. Refer to: https://www.sierrachart.com/index.php?page=doc/Rithmic.php#TechnicalSupportPolicy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-21 03:31:37] |
| |
|
We recommend changing over to this service: Sierra Chart / Trading Technologies Futures Order Routing Service Your broker AMP does support this. But we recommend waiting until next month when we have a new package which is going to include the data feed. It is going to be lower cost and easier to get started with. It is going to be lower cost compared to Rithmic. The data feed price will be comparable but the transaction fees will be less. And the connectivity is is superior. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-21 03:32:56
|
To post a message in this thread, you need to log in with your Sierra Chart account: