Support Board
Date/Time: Sat, 01 Feb 2025 01:56:48 +0000
Connected but Data isn't Updating
View Count: 652
| [2019-06-20 16:20:12] |
| sd21leonard - Posts: 3 |
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I'm running into an issue where SC says that it is connected, however, I'm not receiving any real time updates in my charts. The message log says "socket gracefully closed by remote site". Not sure what this means but I'd appreciate some help getting everything running properly. Thank you. |
| [2019-06-20 16:49:39] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above *completely* before you ask further questions about real-time futures data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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