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Date/Time: Thu, 28 Nov 2024 16:35:11 +0000



Download problem

View Count: 897

[2019-06-19 20:18:04]
User927453 - Posts: 2
Dear support,
I am having trouble downloading Sierra on to my new computer. When trying to download, in the process a error message stops the download and is sayiny "Error saving downloaded files to local system. Stopping installation. Check log. Press 'install' to retry. i have searched for frequently answered question and can not find any answered question there. I am using chrome for my internet. i am using windows 10 and my computer has very high specs. Can you please help asap.

Kind regards
Genevieve
[2019-06-20 04:15:27]
Sierra Chart Engineering - Posts: 104368
Install Sierra Chart using this zip installer:
https://www.sierrachart.com/downloads/ZipFiles/SierraChart1928.zip

Extract the files into C:\SierraChart on your system.

And run Sierra Chart by running the SierraChart_64 executable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-20 04:15:55
[2023-04-18 06:43:59]
Andrej Bábsky - Posts: 3
Halo to evererybody,

I have the same issue, can you help me please.

When trying to download Sierra Chart software for first time, in the process a error message stops the download and is sayiny "Error saving downloaded files to local system. Stopping installation. Check log. Press 'install' to retry." My computer is ok.

This link does not work: https://www.sierrachart.com/downloads/ZipFiles/SierraChart1928.zip

Sincerly,

Andrej
[2023-04-18 15:09:24]
John - SC Support - Posts: 36350
That version you are trying to get from the Zip installer is too old. You can access the files at the following link:
https://www.sierrachart.com/index.php?page=doc/SCZipInstallerList.php
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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