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Date/Time: Sat, 01 Feb 2025 01:09:04 +0000



missing symbol SIN9-FUT-NYMEX-USD

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[2019-06-18 06:37:11]
Jochen Penther - Posts: 7
Thanks for your information to update.

But there is a problem.

The Interactive Brokers symbol SIN9-FUT-NYMEX-USD is not known by sierra chart.

Before it has worked since years, but now sierra chart says that symbol is unknown.
The tech support of Interactive Brokers told me that they did not change anything, it should work.

Please correct the mistake.

Thanks.

Regards
Jochen
[2019-06-18 15:04:20]
Sierra Chart Engineering - Posts: 104368
That symbol format is no longer valid. The valid format is documented here:
Interactive Brokers Symbols: Futures Format

You can find the symbol listed in File >> Find Symbol. You need to change the symbols to what you see in Find Symbol for that silver contract. This is essential. Refer to:
Changing the Symbol of a Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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