Support Board
Date/Time: Sat, 01 Feb 2025 01:10:22 +0000
Can't submit orders for mini Hang Seng
View Count: 644
| [2019-06-18 02:16:20] |
| User834905 - Posts: 35 |
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TradeActivity files query time: 0.026506 seconds. | 2019-06-17 22:12:38.714 TradeActivity files query time: 0.004221 seconds. | 2019-06-17 22:12:38.718 TradeActivity files query time: 0.004710 seconds. | 2019-06-17 22:12:50.801 TradeActivity files query time: 0.006657 seconds. | 2019-06-17 22:12:58.672 Order Error - No symbol contract ID mapping. Unable to submit the order. Internal Order ID: 915. Service Order ID: (none). Symbol: F.US.MHIM19 | 2019-06-17 22:14:55.904 * |
| [2019-06-18 03:13:07] |
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You need to open a chart for that symbol. This is due to how the CQG system works.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-18 03:19:05] |
| User834905 - Posts: 35 |
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so if I have a trade symbol in the 'Trade and Current Quote Symbol' box I should also open a chart?
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| [2019-06-18 14:16:33] |
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Yes you do. So that there is a market data subscription for it if you are using it only as a Trade Only symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-18 14:17:01
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