Support Board
Date/Time: Sat, 01 Feb 2025 01:59:56 +0000
SC Data feed
View Count: 922
| [2019-06-14 13:44:33] |
| User727773 - Posts: 14 |
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Hi, The daily charts, such as $SPX, $NASX, $TNX, etc. which rely on SC Data has not updated since Monday, June 10. Also, the continuous futures daily charts, such as #ES and #CL have not updated on my softwared since February 5. If you could let me know I could solve this problem, I would appreciate it. Thank you. |
| [2019-06-14 18:25:10] |
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Let's just check one of these symbols. Go to the $SPX chart and follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- The symbols ES# and CL# are no longer supported, you need to use the Continuous Futures Contract chart feature instead: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-14 18:26:08
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| [2019-06-15 14:02:20] |
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Regarding the premium symbols, to get all of the data which may be missing, you will want to re-download the data in the chart following these instructions: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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