Support Board
Date/Time: Sat, 01 Feb 2025 01:46:39 +0000
no connection to interactive brokers-
View Count: 667
[2019-06-13 03:57:58] |
User259059 - Posts: 3 |
hi, no connection to IB. see at Reading Internal Order ID file. | 2019-06-12 22:12:13.876 Reading Trade Orders file. | 2019-06-12 22:12:14.075 Reading Trade Positions file. | 2019-06-12 22:12:14.075 Reading Account Balance file. | 2019-06-12 22:12:14.075 UDPListener (1336). Port 22904 | Listening on UDP port 22904. | 2019-06-12 22:12:14.119 Software version: 1928 64-bit | 2019-06-12 22:12:14.119 Usage end date: 2019-07-13 | 2019-06-12 22:12:14.119 Enabled for: Advanced Features. | 2019-06-12 22:12:14.119 Enabled for: Advanced Features 2. | 2019-06-12 22:12:14.119 Enabled for: Sierra Chart Historical Data Service. | 2019-06-12 22:12:14.119 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-06-12 22:12:14.119 Current selected Data/Trading service: Interactive Brokers | 2019-06-12 22:12:14.119 Custom symbol settings values: enabled | 2019-06-12 22:12:14.119 Chart Update Interval: 500 | 2019-06-12 22:12:14.119 Intraday Data Storage Time Unit: 1 | 2019-06-12 22:12:14.119 Time Zone: +00:00:00 (UTC+00) | 2019-06-12 22:12:14.119 2019-06-13 01:12:14 Local computer time | 2019-06-12 22:12:14.119 2019-06-12 22:12:14 Local computer time in UTC | 2019-06-12 22:12:14.119 2019-06-12 22:12:14 Local computer time in SC Time Zone | 2019-06-12 22:12:14.119 2019-06-12 22:12:11 Server time in UTC | 2019-06-12 22:12:14.119 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-06-12 22:12:14.119 Program path: C:\SierraChart\ | 2019-06-12 22:12:14.119 Data Files path: C:\SierraChart\Data\ | 2019-06-12 22:12:14.119 OS Version Number: 10.0 | 2019-06-12 22:12:14.120 Locale Setting: C | 2019-06-12 22:12:14.120 DLLs: TheRationalTrader.dll, TheRationalTrader_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-06-12 22:12:14.120 Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2019-06-12 22:12:14.120 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-06-12 22:12:14.120 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-06-12 22:12:14.120 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-06-12 22:12:14.142 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-06-12 22:12:14.228 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-06-12 22:12:14.228 Received 5 login tokens. | 2019-06-12 22:12:14.504 Symbol settings MD5 received. Request ID: 1. | 2019-06-12 22:12:14.601 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Creating socket. Using TLS 1.2. | 2019-06-12 22:12:14.601 Requested symbol settings for service code interactive_brokers.trading. Request ID: 2. Overwrite = on. | 2019-06-12 22:12:14.601 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Connecting to IP: 46.4.97.203. | 2019-06-12 22:12:14.601 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-06-12 22:12:14.753 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-06-12 22:12:14.839 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-06-12 22:12:14.839 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-06-12 22:12:14.847 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-06-12 22:12:14.936 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-06-12 22:12:14.936 Symbol settings received. Request ID: 2. | 2019-06-12 22:12:15.267 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2019-06-12 22:12:15.554 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2019-06-12 22:12:15.644 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Closed. | 2019-06-12 22:12:15.644 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-06-12 22:12:16.117 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-06-12 22:12:16.118 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-06-12 22:12:16.800 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-06-12 22:12:16.890 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-06-12 22:12:16.890 (Message log removed) Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-06-13 03:56:01.524 Socket (1) | Creating socket. | 2019-06-13 03:56:01.524 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-06-13 03:56:01.524 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-06-13 03:56:02.526 * Interactive Brokers | Failed to connect to the data and trade server. | 2019-06-13 03:56:02.526 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2019-06-13 03:56:02.526 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-13 03:56:02.526 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-13 03:56:02.526 Socket (1) | Closed. | 2019-06-13 03:56:02.526 Interactive Brokers | Disconnected. | 2019-06-13 03:56:02.536 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-13 03:56:02.537 Date Time Of Last Edit: 2019-06-13 18:04:14
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[2019-06-13 18:02:58] |
Sierra Chart Engineering - Posts: 104368 |
Refer to step 26 here about this: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue These are the relevant messages: Interactive Brokers | Connecting to 127.0.0.1:7496 | 2019-06-13 03:56:01.524 Socket (1) | Creating socket. | 2019-06-13 03:56:01.524 Socket (1) | Connecting to IP: 127.0.0.1. | 2019-06-13 03:56:01.524 Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-06-13 03:56:02.526 * Interactive Brokers | Failed to connect to the data and trade server. | 2019-06-13 03:56:02.526 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-13 18:03:04
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