Support Board
Date/Time: Fri, 31 Jan 2025 22:44:59 +0000
Stop not adjusting on my broker account
View Count: 843
| [2019-06-10 13:24:45] |
| User276793 - Posts: 55 |
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Hi I have just noticed something. I put a trade on gold 1 stop 3 targets all order adjustments through chart trading go through immediately to interactive brokers account but the stop does not. any adjustments i make in the stop do not transfer over to interactive brokers. Not sure if this is a 1 off event. I am an instructor for Online trading academy and in 2 weeks i will be doing a Sierra charts presentation to the master mind community. Las time i did this i had over 200 people in the room. got any ideas how i can fix this before the presentation? |
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| [2019-06-10 13:42:18] |
| User276793 - Posts: 55 |
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the stop will adjust once the order fills. but will not adjust when the primary order is not filled. strange
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| [2019-06-10 16:46:55] |
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Try disabling these options and then resubmit the orders and see if you still notice the problem: Global Trade Settings Windows: Use Server Side OCO Orders (if supported) (Global Settings >> General Trade Settings >> General) Global Trade Settings Windows: Use Server Side Bracket Orders (if supported) (Global Settings >> General Trade Settings >> General) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-10 20:37:50] |
| User276793 - Posts: 55 |
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That worked thanks!
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