Support Board
Date/Time: Fri, 31 Jan 2025 22:58:17 +0000
I can't load my own file
View Count: 619
| [2019-06-06 02:48:58] |
| nickson1437 - Posts: 1 |
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i login and the connection show green light which is online i put my data file to load , it didnt show anything . are you able to tell me what happen and what i should do Thank you |
| [2019-06-06 03:13:41] |
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Tell us the symbol of one of the charts. And follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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