Support Board
Date/Time: Tue, 26 Nov 2024 12:45:37 +0000
How to retrieve saved draft message
View Count: 1036
| [2019-06-05 21:40:46] |
| Tariq - Posts: 16 |
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Hi, I just created a new support request but wanted to review it so I saved it as draft. I can't find anywhere how to access it. Please direct me to the right link or page. Thanks. Tariq |
| [2019-06-06 05:30:33] |
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We will check on this and get back to you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-06 14:37:22] |
| John - SC Support - Posts: 36286 |
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Select the option for Start New Support Request from the main Support page, then just above where you enter the support request you should see an arrow followed by the words 1 Draft. Select that arrow to open up the list of drafts that you have saved. Select the one you want and select Load Draft. Then continue to enter your support request as normal.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-11-25 15:57:26] |
| User92573 - Posts: 530 |
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I can't see anything resembling draft?
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| [2023-11-27 16:36:40] |
| John - SC Support - Posts: 36286 |
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User92573: We do not see any Drafts for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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