Support Board
Date/Time: Sun, 24 Nov 2024 18:33:43 +0000
CME data feed connection issue
View Count: 1473
| [2013-11-27 15:15:46] |
| RafiH - Posts: 28 |
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I'm set up with Infinty and can see the [M] by the contract. Why does my feed as of today look like this on a numbers bar chart? (see attached document) |
 CME feed.docx - Attached On 2013-11-27 15:14:19 UTC - Size: 418.83 KB - 569 views |
| [2013-11-27 16:26:27] |
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The image you have provided is not clear. Provide an image of the chart, by using these steps only https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Also, from what we can tell you might need to increase the spacing between the chart bars. Refer to the instructions here: https://www.sierrachart.com/index.php?l=doc/doc_NumbersBars.php#Scaling Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-27 17:36:23] |
| RafiH - Posts: 28 |
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I sent the word document so you could see the data/trade settings. I'm including the screen upload, but you can't see settings. Also, you can see prices on the right - it is spaced appropriately for ES! http://www.sierrachart.com/image.php?l=1385573763452.png |
| [2013-11-27 17:50:24] |
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The problem is the contract month and year are not correct. You are using the September 2014 symbol in the chart. Change the symbol through Chart >> Chart Settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-27 18:00:59] |
| RafiH - Posts: 28 |
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Feel pretty stupid. Thank you for your help. By the way, how can we get market statistics for S&P Net issues (Adv/Dec) and Net volume? Market stats only have NYSE information? Date Time Of Last Edit: 2013-11-27 18:22:15
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| [2013-11-27 18:24:05] |
| RafiH - Posts: 28 |
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After comparing your feed to DTN/IQfeed, it is pretty awesome. Only difference I see is at announcement on FOMC day. Your data is missing some contracts. Any way to investigate and fix that? I can send screen shots comparing if you like.
Date Time Of Last Edit: 2013-11-27 18:24:23
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