Support Board
Date/Time: Fri, 31 Jan 2025 22:50:25 +0000
Gap on 5 min EPM 19 chart
View Count: 717
| [2019-06-05 12:45:54] |
| User309644 - Posts: 1 |
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I have a gap between 21:00 Tuesday night until 6:10 this morning. Any one know why? I have had AMP support look at it and they updated the platform and still nothing. even tried to download historical data.
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| [2019-06-05 18:14:48] |
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We apologize for the delay. The data is not missing on our servers so you just need to re-download it following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart You should not have any trouble following that procedure. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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