Support Board
Date/Time: Fri, 31 Jan 2025 22:56:42 +0000
TST order what does not cancel in SC
View Count: 613
| [2019-06-04 19:26:31] |
| User278521 - Posts: 6 |
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Hello, I use datafeed from TST Rithmic. In my SC stays order which was stoped in Rithmic in time when my computer was off. But that order stoped only in Rihtmic Trade Pro but stays open in SC Trade Window and the order stays in SC working also after clicking on buttons Flatten or CancelAll. The order in SC Trade Window flows in time and shows profit or lose but the TST Rithmic platform does not count the order long time. How to clean this order from SC Trade Window? |
| [2019-06-05 04:10:08] |
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but stays open in SC Trade Window We need to know precisely how you come to this conclusion. Provide a screenshot of the chart with the trade window showing this:https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Also problems like these will never be a problem with our own futures trading evaluator: Simulated Futures Trading Service Also see our support policy here regarding paper trading accounts with Rithmic: https://www.sierrachart.com/index.php?page=doc/Rithmic.php#TechnicalSupportPolicy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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