Support Board
Date/Time: Fri, 31 Jan 2025 20:08:52 +0000
Charts not updating
View Count: 972
[2019-06-04 16:07:24] |
Ed Meckelborg - Posts: 71 |
My chart do not show trades is blank, but I see were it is ttading. No lints to show trades 5, 10, etc, min chart is not updating. No lines to show trades. |
[2019-06-04 23:30:27] |
Sierra Chart Engineering - Posts: 104368 |
Tell us one of the symbols this is the case with and then follow the instructions below: Also refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-04 23:30:41
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