Support Board
Date/Time: Fri, 31 Jan 2025 20:08:19 +0000
Trade Window: DlyPL Currency Value (C) & Points/Ticks value stop showing in Main tab
View Count: 1739
| [2019-06-03 13:47:11] |
| tesseract353 - Posts: 66 |
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When Chart Settings > Profit/Loss Format is set to Currency Value (C) & any of the 4 options available, and DlyPL exceeds more than +/-99.99, the Ticks/Points value do not show anymore in the in the Trade Window's Main tab.
Date Time Of Last Edit: 2019-06-03 13:48:26
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| [2019-06-03 15:59:42] |
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So you are saying there is just not enough space to display all of the text? If you look at the top left of the chart when the chart is in Chart Trade Mode you will see the full text displayed so long as this option is enabled: Global Trade Settings Windows: Display Daily Profit/Loss On Chart/Trade DOM (Global Settings >> Chart Trade Settings >> General >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-03 15:59:56
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| [2019-06-03 16:57:03] |
| tesseract353 - Posts: 66 |
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It appears that there is enough space, or at least enough space to display a partial portion of the full text. After further testing, this is also occurring when the cash value exceeds +/-9.99.
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| [2019-06-03 18:45:45] |
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Could we set up a time for us to call and then you can show this to us?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-04 13:37:52] |
| tesseract353 - Posts: 66 |
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We could do that, I will be available for the next 5 hours today. Or I can send you some screen shots.
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| [2019-06-04 14:56:01] |
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You can privately attach some screenshots here that would be fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-04 16:27:38] |
| tesseract353 - Posts: 66 |
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I haven't figured out the pattern, but a cash value of more than +/-9.99 sometimes causes the Tick/Point value to disappear, and other times it doesn't. In this particular example, it is visible. http://www.sierrachart.com/image.php?Image=155966506017.png In this example, when the cash value is more than +/-99.99, the tick/point value never appears. http://www.sierrachart.com/image.php?Image=1559664926140.png |
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