Support Board
Date/Time: Sun, 24 Nov 2024 18:48:25 +0000
Can´t connect to SC datafeed (AMP/TTNet)
View Count: 1331
| [2013-11-27 13:06:10] |
| User49838 - Posts: 9 |
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Hallo SC, I have tried to connect to my sierrachaart account with AMP today but I get the following message: I have checked my AMP settings in "data trade service settings" and it is right. AMP/TTNet: Connecting. | 2013-11-27 13:38:54 Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2013-11-27 13:38:54 The network socket is connected. | 2013-11-27 13:38:54 TT Price Feed FIX Session: Sending the Logon message. | 2013-11-27 13:38:55 TT Price Feed FIX Session: Received a Logout message. Text = Username / Password not recognized. | 2013-11-27 13:38:55 TT Price Feed FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-11-27 13:38:55 TT Price Feed FIX Session: Logged out and disconnected. | 2013-11-27 13:38:55 Disconnected from TT FIX Price Feed session. | 2013-11-27 13:38:55 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-27 13:38:55 To prevent further connection attempts, select File >> Disconnect. | 2013-11-27 13:38:55 AMP/TTNet: Disconnected. | 2013-11-27 13:38:55 |
| [2013-11-27 16:17:21] |
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Let your broker know you are getting this message: TT Price Feed FIX Session: Received a Logout message. Text = Username / Password not recognized. | 2013-11-27 13:38:55 And verify that the Sender Comp ID and Password are correct in Global Settings >> Data/Trade Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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