Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 19:18:46 +0000



Alert sounds bug

View Count: 1391

[2013-11-27 12:38:34]
Ronin - Posts: 35
Hi,

I'm having a bug with alert sounds - the sound played is the alert below the one selected (on alert list)

If I select the first alert (#1) to be played it plays #2 etc..

what do u think might be the problem?

thank you
[2013-11-27 21:48:41]
Sierra Chart Engineering - Posts: 104368
We tested this and could not duplicate the problem and it is not even possible.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-28 00:48:33]
Ronin - Posts: 35
thank you for the checks , At first I didn't understand why I'm getting different alerts than what I'm selecting , after checking it I've noticed that its playing the one beneath the one selected (it happens for the other alerts on the list as well, its not a mistake of selecting a different file on the list)
I took some screen shots - please see attached pic
imagealerts.png / V - Attached On 2013-11-28 00:46:07 UTC - Size: 60.16 KB - 428 views
Attachment Deleted.
[2013-11-30 04:50:23]
Sierra Chart Engineering - Posts: 104368
This problem will be resolved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-30 04:52:23

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account