Support Board
Date/Time: Sun, 02 Mar 2025 12:14:39 +0000
symbol limits
View Count: 680
[2019-06-02 18:42:11] |
cmb999 - Posts: 211 |
hello, i dont know if you are aware, or if this is by design, however, when looking at futures symbols and switching to a continuous contract daily chart, the number of currently tracked symbols for the account jumps up by the number of symbols that were needed to create that chart. when viewing many symbols and checking the daily chart then going back to intraday, this requires disconnecting from the sc datafeed, and then reconnecting to stay under the limit multiple times throughout the trading day
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[2019-06-03 15:58:02] |
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The historical symbols in a continuous futures contract chart are not subscribed to. We verified this now. They do cause the number of symbols you see tracked in Sierra Chart to increase but there is no remote subscription which occurs. If you believe they are, then at that time let us know one of those symbols and provide a copy of the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog There must be another explanation for what you are seeing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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