Support Board
Date/Time: Fri, 31 Jan 2025 20:53:11 +0000
Sierra Order Routing / Amp Clearing
View Count: 1322
| [2019-05-31 14:42:59] |
| SierraFan - Posts: 92 |
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Can you contact AMP? When I place a trade this is the message I'm receiving. http://prntscr.com/nvy2b9 http://prntscr.com/nvy401 I called them and they said sierra has to contact them and they can fix it on their end. Thank You Sierra |
| [2019-05-31 15:25:31] |
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Ok we will do that now but we would expect that they would help you directly.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-31 15:27:39] |
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They have been contacted now about this. As soon as they resolve the problem you can submit orders . You do not need to reconnect.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-31 15:36:14] |
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AMP replied and resolved the problem and they did apologize for the mistake.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-31 15:47:05
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