Support Board
Date/Time: Sun, 24 Nov 2024 19:40:17 +0000
No real time data from CTS
View Count: 1813
| [2013-11-27 09:36:36] |
| batman_ - Posts: 190 |
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SC I can't get any real time data feed from CTS. No T&S feed.There is no error message. I have updated symbol according the instruction, chosen smart trade by default. However, T4 platform is getting up to date real time data feed. |
| [2013-11-27 09:46:48] |
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There has been a change with the CTS T4 data feed which requires a Sierra Chart update. Update Sierra Chart by selecting Help >> Download Prerelease. Let us know if you need additional help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-27 10:01:52] |
| batman_ - Posts: 190 |
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I just compared time and sales between CTS and SC. Apparently CTS has more volume of transactions than SC within the same seconds time stamp. Did SC filtered market depth? |
| [2013-11-27 10:14:45] |
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We are not sure of what to say about this. As we do not control the data feed. Sierra Chart does not do any filtering. CTS would be better able to answer this. Possibly it is due to the Smart Trade market data throughput and buffering setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-27 11:46:03] |
| batman_ - Posts: 190 |
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I can't submit automated trading order to T4 via demo account from T4. Am i expecting demo account's order to be submitted to SC order book instead of T4? |
| [2013-11-27 18:07:59] |
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Is this a Spreadsheet Trading system or using ACSIL? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-27 18:16:13] |
| batman_ - Posts: 190 |
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SC Spreadsheet Trading system can't submit order to T4 order book. |
| [2013-11-27 18:19:31] |
| batman_ - Posts: 190 |
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I compared T4 Dom and SC Dom. I manually placed limit order to SC DOM first and later T4 DOM. From order book of CTS, T4 limit order gets filled first than SC limit order recorded. Here is the attached comparison T&S from both T4 and SC. T4 has more transactions volume than SC. Could this missing volume in SC T&S than delayed SC limit order get filled? |
Private File |
| [2013-11-27 18:20:20] |
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Follow the instructions in this section here: https://www.sierrachart.com/index.php?l=doc/doc_SystemsAlerts.php#FromSimToLive Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-27 21:27:02] |
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In response to post #8, CTS would be best able to help with this. If you contact them let them know that Sierra Chart is set to use T4 Smart Trade market data throughput and buffering setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-28 01:36:47] |
| batman_ - Posts: 190 |
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(1) If i used SC cme real time data, would i get the same data feed with lot of transactions within miliseconds just like CTS? (2) Secondly, it is true that if there were lot of volume of transactions missing (not printed out) within miliseconds from T&S, it would affect limit order getting filled even during demo account? TQ Date Time Of Last Edit: 2013-11-28 04:47:33
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| [2013-11-29 01:38:22] |
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1. Yes. 2. No. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-01 17:23:58] |
| Bedhog - Posts: 179 |
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I would like to use the SC rtdf beginning 12/2 against CTS Topstep. Is "Trade Only" the best choice for "Data Throughput and Buffering" ? |
| [2013-12-01 20:00:04] |
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All of the Data Throughput and Buffering options are documented here: https://www.sierrachart.com/index.php?l=doc/CTS_T4.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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