Support Board
Date/Time: Fri, 31 Jan 2025 17:46:12 +0000
[User Discussion] - CQG: no more connection
View Count: 1106
| [2019-05-28 20:10:00] |
| User938731 - Posts: 16 |
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Hi Again. Cannot connect via CQG WebApi anymore. Re-connection fails all the time. Please advise. Tnx. Morris. |
| [2019-05-28 20:10:07] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
| [2019-05-28 20:44:27] |
| nus1 - Posts: 39 |
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Same here, "Cannot connect, just contacted my broker and he said all good on cqg side, contact sierra charts." Just used this as a message for SEND FOR ANALYSIS. |
| [2019-05-28 21:04:34] |
| nus1 - Posts: 39 |
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Connection resolved, at least for me. What was the problem? What's the likelihood of that happening again? Thank you. |
| [2019-05-28 21:12:25] |
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The problem was with CQG or a network connection problem. This is not with our control and it had nothing to do with Sierra Chart despite what anyone says. This was point-blank not a Sierra Chart issue at all. For the most reliable connectivity we recommend this service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-28 21:46:33] |
| nus1 - Posts: 39 |
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"For 20 Real-Time symbols (*Cash* Indices Only): 1st connection 15.00 USD/month. 2nd connection 15.00 USD/month. 3rd connection 15.00 USD/month. 4th connection 15.00 USD/month." Does that include realtime index for those cash indices? Basically wanna run two symbols Nasdaq100 + index, what's the final cost a month from A - Z? Date Time Of Last Edit: 2019-05-28 21:46:52
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| [2019-05-28 22:42:00] |
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Those prices do not include real-time futures data. The real-time connection for real-time futures data is 25 USD a month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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