Support Board
Date/Time: Fri, 31 Jan 2025 18:01:32 +0000
my data is incorrect, have attached photo
View Count: 621
| [2019-05-24 12:10:02] |
| User849502 - Posts: 353 |
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this is the second time this has happened. The first time I just assumed I was stupid(which I am)and was doing something wrong with software. But here it is again. This morning I open my charts and realise that you have an incorrect high for A period for yesterday. You now have it as 2831 when the high was clearly 2832.25!!! How does it suddenly overnight delete the additional ticks to the upside? Help! As it was A period and the high of yesterday it was easy to spot, but now I am wondering how reliable your charting, or the data that IB is providing, is. This is v v upsetting. Please advise. I am sorry its a photo but I am too dumb to know how to do a screen shot. If you need one could you maybe tell me how... thank you I followed the directions so I hope I do have screenshot for you! http://www.sierrachart.com/image.php?Image=1558699571854.png |
 IMG_3007.JPG / V - Attached On 2019-05-24 12:08:54 UTC - Size: 113.54 KB - 283 views Attachment Deleted. |
| [2019-05-24 12:39:13] |
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Duplicate that chart with Chart >> Duplicate Chart. Remove the TPO Profile Chart study from that chart. Provide an image of the chart showing the data for that date by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage And what are the Session Time set to in Chart >> Chart Settings for the chart? We also need to know the time zone: Time Zone Setting Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-24 12:40:59
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