Support Board
Date/Time: Fri, 31 Jan 2025 17:44:22 +0000
What is the mistake?
View Count: 656
| [2019-05-21 17:28:23] |
| ASamuel465748 - Posts: 1 |
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Why do you write the following problem? Requested Open orders from trading service Rithmic Trading | Received current Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. Flagging orders waiting for service update. Account: No account specified Setting orders waiting for service update, as updated. Account: No account specified Rithmic Trading | Received Open orders request reject message. Reject reason: Account information not available to get Open Orders. I use Sierra with OneUp Trader(Rithmic Trading). I dont understand Why write the above message? Sorry I little bit in English But I want to understand this message. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=28563 |
| [2019-05-22 03:37:19] |
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Contact One Up Trader and make sure they have assigned a trading account to your Rithmic username.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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