Support Board
Date/Time: Fri, 31 Jan 2025 16:49:56 +0000
Data File Management and v1919
View Count: 647
| [2019-05-19 21:59:44] |
| nosast2 - Posts: 73 |
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Every Sunday I'm doing data compression and shrink the files to only include 15 days of tick data and compress the older data to 1 minute. Since v1919 the manual start button is not showing any response and the CPU is in idle - no compression done. @Sierra Support: Could you please doublecheck if this is a problem with the current release? Thanks! |
| [2019-05-20 10:34:24] |
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We did not observe any problem with this. When you click on the Manual Start button there is a status box above that displays the status. Does it not show anything? There was a change, where there is a delay introduced, a quarter second delay while processing through a certain amount of data within the files in order to not cause the drive I/O to be too excessive. But this would not cause the described issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-20 10:34:43
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| [2019-05-20 10:36:50] |
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Actually we do see what the problem is. There is an implementation problem with the delay. We will fix this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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