Support Board
Date/Time: Fri, 31 Jan 2025 15:48:03 +0000
Unable to find the e-micro contracts.
View Count: 904
| [2019-05-15 09:58:47] |
| ruiyt - Posts: 11 |
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I've clicked on the "update from server" button on the symbol setting window. And I can't find the micro contracts in the "Find Symbol" window. I do not see "MES" or "ET" contracts. I'm using IB as futures broker. I've managed to manually type the micro contract symbol, for example "MES-201906-GLOBEX", which allows me to see live data, however sierra chart does not seem to pull historical data from your server since there is no "[M]" symbol on the chart. Please advise as to what the proper procedure is. Thank you. Date Time Of Last Edit: 2019-05-15 10:00:30
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| [2019-05-16 03:23:41] |
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The symbols have been added for Interactive Brokers. Follow through the instructions here: Global Symbol Settings: Update Global Symbol Settings See if there is any error in the Window >> Message Log when updating the symbol settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-16 10:33:32] |
| ruiyt - Posts: 11 |
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I resolved the issue. I turned off the proxy connection settings and sierra chart was able to fetch the next symbols.
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