Login Page - Create Account

Support Board


Date/Time: Fri, 31 Jan 2025 15:00:45 +0000



Charts not updating live

View Count: 866

[2019-05-15 07:11:33]
User200610 - Posts: 1
I have a chartbook with a MYMM19 39 tick chart and a NYSE-Tick 1 min chart. The 39 tick chart does not update live but the
NYSE- tick chart does .The only way to get 39 tick chart to update is to disconnect and reconect. It is a Demo account.
[2019-05-15 12:54:06]
Sierra Chart Engineering - Posts: 104368
If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above *completely* before you ask further questions about real-time futures data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account