Support Board
Date/Time: Fri, 31 Jan 2025 13:46:52 +0000
Trade execution issues
View Count: 578
| [2019-05-14 17:05:57] |
| User340709 - Posts: 6 |
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Hi, I have been facing some trade execution issues as follows. Please treat this as urgent as it is hampering my ability to take trades right way. 1. I place a buy/sell order with multiple contracts with various stop losses and profits for a given market price. As market reached that price and executes the trade, several of my stop losses and profits disappear but my trade is executed. 2. I place a buy/sell order with a set number of contracts but once the trade is executed the number of contracts executed is fewer than the number of contracts I placed. Please advice. Thanks. |
| [2019-05-14 18:25:45] |
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It sounds like there are rejections due to margin violations. You will see these rejections in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Look at the Order Action Source field for the order and give the broker those details so they can help you with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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