Support Board
Date/Time: Fri, 31 Jan 2025 13:55:49 +0000
Alert email notifications error
View Count: 608
| [2019-05-13 09:11:54] |
| User1990 - Posts: 49 |
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Hello, I am receiving error messages as the alerts I created cannot be delivered to the email I had set up in General Settings. The error messages tell me to contact Support Board for the issue. It would be great if you can help me look into this problem. Thanks a lot for your help. Best Regards, Elaine |
| [2019-05-14 05:45:52] |
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First, on the Global Settings >> General Settings >> Alerts/General 3 page, have you entered an email in the Email Address or Twitter Username field? If so, double check to ensure that the email address is correct. Second, if the above is blank, ensure that the email associated with your Sierra Chart account is correct. You will find the email listed at the following webpage: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo If neither of these resolves your issue, please provide the text from the Alerts Log in this thread for us to see the exact message you are receiving. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-14 05:46:40
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