Support Board
Date/Time: Fri, 31 Jan 2025 10:34:31 +0000
Micro Futures
View Count: 1302
| [2019-05-06 16:49:24] |
| Gustavo - Posts: 74 |
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In order to receive live data on the New Micro futures, do I need to subscribe to a different data package other than for the CME futures? Please advise. Thanks |
| [2019-05-06 18:25:36] |
| John - SC Support - Posts: 37621 |
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You only need the exchanges on which those new Micro E-Minis are traded. 3 of them are on the CME and one is on the CBOT. Be sure you update your symbol settings to ensure you have the correct settings for these new symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-06 19:24:15] |
| Gustavo - Posts: 74 |
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I can get the data but it's not updating automatically... I have to select "download data from end of chart" from the Edit pull down menu for it to update. What could be wrong? Thanks
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| [2019-05-06 21:20:24] |
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Disregard the prior post, it has been deleted. You do have the proper exchange activated, at least now. This is an issue on our side we need to resolve involving the particular exchange fee you have active on your account. You will begin to receive the data, once the market reopens, at 6 PM US Eastern time today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-06 22:01:02
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