Login Page - Create Account

Support Board


Date/Time: Fri, 31 Jan 2025 10:37:02 +0000



All orders cancelled

View Count: 721

[2019-05-02 17:59:40]
User961779 - Posts: 1
Hello Team,

I am using SierraChart on BitMEX and send my orders with 'participatedonotinitiate' exec instruction to ensure to be maker. By using chase limit orders I ensure that I will get in (the orderbook) at least after some ticks.

But:

All my orders get cancelled instead of filled or amended!

I have an unmanaged trading setup.

Cheers for your directions.
Date Time Of Last Edit: 2019-05-02 18:46:59
[2019-05-02 19:23:50]
Sierra Chart Engineering - Posts: 104368
Contact BitMex and ask them why this is happening. We do not know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-02 19:23:55

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account