Support Board
Date/Time: Fri, 31 Jan 2025 10:56:27 +0000
No Streaming Live data all of a sudden
View Count: 762
| [2019-05-01 18:28:39] |
| User618643 - Posts: 3 |
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Hi, I seem to be having a problem that started today (May 1). I can connect to my CQG Datafeed but I get no streaming data. I also get an error that states, " Symbol is unknown. Click for symbol information. Real-time data for instrument F.US.P (correspinding to ID = 2) not allowed." I havent changed any settings or anything of the sort. I've simply logged in to my platform as usual and encountered this. I am subscribing through AMP Futures with CQG data. Thanks |
| [2019-05-01 21:32:45] |
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Your broker and CQG need to resolve this. It is not within our control. Refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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