Support Board
Date/Time: Fri, 31 Jan 2025 10:44:36 +0000
Delayed Candle update
View Count: 564
| [2019-05-01 15:10:18] |
| User747368 - Posts: 18 |
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Hello, This issue started today. On chart, price is updating normally along y axis, but there is a delay with candle updating. This is not an issue for second instance of SC. Unable to find a settings discrepancy between the two instances. Running most recent version 1914. Any ideas on this one? Thanks for your help. Tim |
| [2019-05-01 23:02:36] |
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We see you are using Interactive Brokers. Make sure you disable the use of true real-time data: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TrueRealTimeData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-01 23:26:19] |
| User747368 - Posts: 18 |
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Thank you! Issue resolved.
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