Support Board
Date/Time: Sun, 24 Nov 2024 16:50:30 +0000
MtGox chart stop updating
View Count: 2548
| [2013-11-22 19:38:55] |
| cmb999 - Posts: 211 |
|
hello, it must only be me, but MtGox chart has stopped updating since yesterday. it says real-time updates have started but it is not updating. thx i can manually refresh. Software version: 1050 | 2013-11-22 07:24:03 Usage end date: 2013-12-09 | 2013-11-22 07:24:03 Enabled for: Sierra Chart Historical Data Service. | 2013-11-22 07:24:03 Active service: MtGox Trading | 2013-11-22 07:24:03 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-22 07:24:03 2013-11-22 07:24:03 Local computer clock time | 2013-11-22 07:24:03 2013-11-22 12:24:03 GMT time | 2013-11-22 07:24:03 2013-11-22 07:24:03 Time zone adjusted time | 2013-11-22 07:24:03 Time difference to server time: 7 seconds. | 2013-11-22 07:24:03 Program path: C:\SierraChart\ | 2013-11-22 07:24:03 Data Files path: C:\SierraChart\Data\ | 2013-11-22 07:24:03 OS Version Number: 5.2 | 2013-11-22 07:24:03 Checking for new symbol settings for scmtgt | 2013-11-22 07:24:03 MtGox Trading - Connected to trade server: https://data.mtgox.com/api/2/ | 2013-11-22 07:24:08 MtGox Trading: Connecting to the market data server. btc.sierracharts.com:443 | 2013-11-22 07:24:08 MtGox Trading - Local market data port: 0 | 2013-11-22 07:24:08 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-22 07:24:08 The network socket is connected. | 2013-11-22 07:24:08 MtGox Trading: Connected to market data server. Now authorizing. | 2013-11-22 07:24:08 MtGox Trading: Connected to market data server. | 2013-11-22 07:24:08 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2013-11-15 00:00:00. Next Bar Date Time: 2013-11-14 23:00:00. Filename: C:\SierraChart\Data\BTCUSD.scid | 2013-11-22 07:24:11 Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2013-11-17 00:00:00. Next Bar Date Time: 2013-11-16 23:00:00. Filename: C:\SierraChart\Data\BTCUSD.scid | 2013-11-22 07:24:11 MtGox Trading - Starting real-time market data updates for: ^EURJPY | 2013-11-22 07:24:11 HD Request # 2 - Downloading Intraday chart data for ^EURJPY to the file ^EURJPY.scid. Service: mtg | 2013-11-22 07:24:11 HD Request # 2 - Last Date-Time in file: 2013-11-08 19:00:00.0 | 2013-11-22 07:24:11 HD Request # 2 - Using server: btc.sierracharts.com port 10149 | 2013-11-22 07:24:11 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-22 07:24:11 MtGox Trading - Starting real-time market data updates for: mtgoxUSD | 2013-11-22 07:24:11 The network socket is connected. | 2013-11-22 07:24:11 HD Request # 2 - Sending historical data logon request message. | 2013-11-22 07:24:11 Real-time data for symbol ^EURJPY is temporarily unavailable. | 2013-11-22 07:24:11 Real-time data for symbol mtgoxUSD is temporarily unavailable. | 2013-11-22 07:24:11 MtGox Trading - Starting real-time market data updates for: BTCUSD | 2013-11-22 07:24:11 Real-time data for symbol BTCUSD is temporarily unavailable. | 2013-11-22 07:24:11 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-22 07:24:11 HD Request # 2 - Requesting up to 500 days of Intraday data. Record interval: 60 | 2013-11-22 07:24:11 HD Request # 2 - Error downloading historical Intraday data for ^EURJPY. Historical data file not available for symbol. | 2013-11-22 07:24:11 The network socket for historical data has been closed. | 2013-11-22 07:24:11 HD Request # 2 - Received 0 records and wrote 0 records for ^EURJPY | 2013-11-22 07:24:12 HD Request # 2 - Intraday download COMPLETE for ^EURJPY | 2013-11-22 07:24:12 Real-time Intraday chart data file updates started for ^EURJPY | 2013-11-22 07:24:12 Date Time Of Last Edit: 2013-11-22 19:48:12
|
| [2013-11-22 19:48:53] |
| |
|
There is another change required in order to use the new data feed with the MTGox Trading service. We are going to work on that now and put out a new release in about an hour.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-24 22:24:48] |
| cmb999 - Posts: 211 |
|
On 1051, getting a lot of, JSON Parse Error: Expect either an object or array at root | 2013-11-24 08:33:55 Server data line: <HTML><HEAD> <TITLE>Service Unavailable</TITLE> </HEAD><BODY> <H1>Service Unavailable - Zero size object</H1> The server is temporarily unable to service your request. Please try again later.<P> Reference #15.c067c917.1385300035.b231890 </BODY></HTML> " | 2013-11-24 08:33:55 JSON Parse Error: Expect either an object or array at root | 2013-11-24 09:55:11 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 09:55:11 JSON Parse Error: Expect either an object or array at root | 2013-11-24 10:24:56 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 10:24:56 JSON Parse Error: Expect either an object or array at root | 2013-11-24 11:11:40 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 11:11:40 Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 13:35:10 JSON Parse Error: Expect either an object or array at root | 2013-11-24 14:05:11 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 14:05:11 Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 14:34:53 Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 14:36:33 MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-24 14:41:14 MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-24 14:41:29 JSON Parse Error: Text only contains white space(s) | 2013-11-24 14:41:30 Server data line: " | 2013-11-24 14:41:30 JSON Parse Error: Expect either an object or array at root | 2013-11-24 15:24:44 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 15:24:44 MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-24 15:30:59 Get Wallet History not done because request is already outstanding | 2013-11-24 16:10:32 Get Wallet History not done because request is already outstanding | 2013-11-24 16:10:48 JSON Parse Error: Text only contains white space(s) | 2013-11-24 16:10:48 Server data line: " | 2013-11-24 16:10:48 JSON Parse Error: Expect either an object or array at root | 2013-11-24 16:17:03 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 16:17:03 JSON Parse Error: Expect either an object or array at root | 2013-11-24 16:57:48 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 16:57:48 Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 17:06:58 JSON Parse Error: Expect either an object or array at root | 2013-11-24 17:20:03 Server data line: <html> <head><title>502 Bad Gateway</title></head> <body bgcolor="white"> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx/1.4.1</center> </body> </html> " | 2013-11-24 17:20:03 |
| [2013-11-24 22:40:20] |
| |
|
This is not specific to 1051. Please contact MTGox about these: <H1>Service Unavailable - Zero size object</H1> The server is temporarily unable to service your request. Please try again later.<P> <head><title>502 Bad Gateway</title></head> Sometimes we wonder if we should drop support for MTGox. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: