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Date/Time: Thu, 26 Sep 2024 23:33:00 +0000



MtGox chart stop updating

View Count: 2515

[2013-11-22 19:38:55]
cmb999 - Posts: 211
hello, it must only be me, but MtGox chart has stopped updating since yesterday.

it says real-time updates have started but it is not updating. thx

i can manually refresh.

Software version: 1050 | 2013-11-22 07:24:03
Usage end date: 2013-12-09 | 2013-11-22 07:24:03
Enabled for: Sierra Chart Historical Data Service. | 2013-11-22 07:24:03
Active service: MtGox Trading | 2013-11-22 07:24:03
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-22 07:24:03
2013-11-22 07:24:03 Local computer clock time | 2013-11-22 07:24:03
2013-11-22 12:24:03 GMT time | 2013-11-22 07:24:03
2013-11-22 07:24:03 Time zone adjusted time | 2013-11-22 07:24:03
Time difference to server time: 7 seconds. | 2013-11-22 07:24:03
Program path: C:\SierraChart\ | 2013-11-22 07:24:03
Data Files path: C:\SierraChart\Data\ | 2013-11-22 07:24:03
OS Version Number: 5.2 | 2013-11-22 07:24:03

Checking for new symbol settings for scmtgt | 2013-11-22 07:24:03

MtGox Trading - Connected to trade server: https://data.mtgox.com/api/2/ | 2013-11-22 07:24:08
MtGox Trading: Connecting to the market data server. btc.sierracharts.com:443 | 2013-11-22 07:24:08
MtGox Trading - Local market data port: 0 | 2013-11-22 07:24:08
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-22 07:24:08
The network socket is connected. | 2013-11-22 07:24:08
MtGox Trading: Connected to market data server. Now authorizing. | 2013-11-22 07:24:08
MtGox Trading: Connected to market data server. | 2013-11-22 07:24:08
Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2013-11-15 00:00:00. Next Bar Date Time: 2013-11-14 23:00:00. Filename: C:\SierraChart\Data\BTCUSD.scid | 2013-11-22 07:24:11
Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2013-11-17 00:00:00. Next Bar Date Time: 2013-11-16 23:00:00. Filename: C:\SierraChart\Data\BTCUSD.scid | 2013-11-22 07:24:11
MtGox Trading - Starting real-time market data updates for: ^EURJPY | 2013-11-22 07:24:11
HD Request # 2 - Downloading Intraday chart data for ^EURJPY to the file ^EURJPY.scid. Service: mtg | 2013-11-22 07:24:11
HD Request # 2 - Last Date-Time in file: 2013-11-08 19:00:00.0 | 2013-11-22 07:24:11
HD Request # 2 - Using server: btc.sierracharts.com port 10149 | 2013-11-22 07:24:11
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-11-22 07:24:11
MtGox Trading - Starting real-time market data updates for: mtgoxUSD | 2013-11-22 07:24:11
The network socket is connected. | 2013-11-22 07:24:11
HD Request # 2 - Sending historical data logon request message. | 2013-11-22 07:24:11
Real-time data for symbol ^EURJPY is temporarily unavailable. | 2013-11-22 07:24:11
Real-time data for symbol mtgoxUSD is temporarily unavailable. | 2013-11-22 07:24:11
MtGox Trading - Starting real-time market data updates for: BTCUSD | 2013-11-22 07:24:11
Real-time data for symbol BTCUSD is temporarily unavailable. | 2013-11-22 07:24:11
DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-22 07:24:11
HD Request # 2 - Requesting up to 500 days of Intraday data. Record interval: 60 | 2013-11-22 07:24:11
HD Request # 2 - Error downloading historical Intraday data for ^EURJPY. Historical data file not available for symbol. | 2013-11-22 07:24:11
The network socket for historical data has been closed. | 2013-11-22 07:24:11
HD Request # 2 - Received 0 records and wrote 0 records for ^EURJPY | 2013-11-22 07:24:12
HD Request # 2 - Intraday download COMPLETE for ^EURJPY | 2013-11-22 07:24:12
Real-time Intraday chart data file updates started for ^EURJPY | 2013-11-22 07:24:12

Date Time Of Last Edit: 2013-11-22 19:48:12
[2013-11-22 19:48:53]
Sierra Chart Engineering - Posts: 104368
There is another change required in order to use the new data feed with the MTGox Trading service. We are going to work on that now and put out a new release in about an hour.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-24 22:24:48]
cmb999 - Posts: 211
On 1051, getting a lot of,

JSON Parse Error: Expect either an object or array at root | 2013-11-24 08:33:55
Server data line: <HTML><HEAD>
<TITLE>Service Unavailable</TITLE>
</HEAD><BODY>
<H1>Service Unavailable - Zero size object</H1>
The server is temporarily unable to service your request. Please try again
later.<P>
Reference&#32;&#35;15&#46;c067c917&#46;1385300035&#46;b231890
</BODY></HTML>
" | 2013-11-24 08:33:55
JSON Parse Error: Expect either an object or array at root | 2013-11-24 09:55:11
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 09:55:11
JSON Parse Error: Expect either an object or array at root | 2013-11-24 10:24:56
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 10:24:56
JSON Parse Error: Expect either an object or array at root | 2013-11-24 11:11:40
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 11:11:40
Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 13:35:10
JSON Parse Error: Expect either an object or array at root | 2013-11-24 14:05:11
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 14:05:11
Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 14:34:53
Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 14:36:33
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-24 14:41:14
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-24 14:41:29
JSON Parse Error: Text only contains white space(s) | 2013-11-24 14:41:30
Server data line: " | 2013-11-24 14:41:30
JSON Parse Error: Expect either an object or array at root | 2013-11-24 15:24:44
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 15:24:44
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-24 15:30:59
Get Wallet History not done because request is already outstanding | 2013-11-24 16:10:32
Get Wallet History not done because request is already outstanding | 2013-11-24 16:10:48
JSON Parse Error: Text only contains white space(s) | 2013-11-24 16:10:48
Server data line: " | 2013-11-24 16:10:48
JSON Parse Error: Expect either an object or array at root | 2013-11-24 16:17:03
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 16:17:03
JSON Parse Error: Expect either an object or array at root | 2013-11-24 16:57:48
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 16:57:48
Remote instance connected: C:\SierraChartIB\SierraChart.exe | 2013-11-24 17:06:58
JSON Parse Error: Expect either an object or array at root | 2013-11-24 17:20:03
Server data line: <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.4.1</center>
</body>
</html>
" | 2013-11-24 17:20:03

[2013-11-24 22:40:20]
Sierra Chart Engineering - Posts: 104368
This is not specific to 1051. Please contact MTGox about these:

<H1>Service Unavailable - Zero size object</H1>
The server is temporarily unable to service your request. Please try again
later.
<P>
<head><title>502 Bad Gateway</title></head>

Sometimes we wonder if we should drop support for MTGox.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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