Support Board
Date/Time: Fri, 31 Jan 2025 09:05:59 +0000
Use same account in different computer
View Count: 1467
| [2019-04-29 17:33:43] |
| User805846 - Posts: 6 |
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Hi i have a live account with AMP with 2 users (User1 CQG and user 2 CQG) I have an account with Sierra chart with package 5 and want to use this same account as indicators are linked to this account When i log in to the another computer with same account i get this error (even though this computer is connected to a User 2 (CQG) CQG FIX: Received a Logout message. Text = InvalidSenderCompIDInLogonRequest | 2019-04-29 17:32:11 Is it possible to use the same account in 2 different computers? Please help |
| [2019-04-30 05:00:30] |
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Contact your broker for help with this. We do not control CQG connectivity. This is a CQG error.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-30 06:48:31] |
| User805846 - Posts: 6 |
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The broker is saying you cannot use sierra chart with 2 computers with same account, so back to the question can we use same account number to logim 2 computers for sierra charts
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| [2019-04-30 18:44:51] |
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You can use your own Sierra Chart account on two or more (additional cost) computers at the same time. Refer to: Sierra Chart Purchase and License Information: Licensing / Number of Systems You cannot connect to the same CQG username from more than one instance of Sierra Chart at the same time. This is where the restriction is and it is on the CQG side. Also have a look at this service: Sierra Chart / Trading Technologies Futures Order Routing Service Multiple logins are supported with that service at the same time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-30 18:45:55
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