Support Board
Date/Time: Fri, 31 Jan 2025 08:53:49 +0000
Opening Study Spreadsheet
View Count: 1234
[2019-04-27 21:43:02] |
User110512 - Posts: 5 |
I am trying to open the Clear Method Swing Line study spreadsheet. At the bottom of the Technical Studies Reference page it says to click "File - Open Spreadsheet" and gives this as a file name. Clear_Method_Swing_Line.282.211.scss When I try opening this file, it cannot be found. Error loading spreadsheet. C:\SierraChart\SierraChartInstance_2\Data\Clear_Method_Swing_Line.282.211.scss Failed to open the file. Error: Windows error code 2: The system cannot find the file specified. | 2019-04-27 17:40:58 * |
[2019-04-28 06:57:26] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you save the file specifically to this folder: C:\SierraChart\SierraChartInstance_2\Data This is a sub instance folder. Link to file: https://www.sierrachart.com/SpreadsheetFiles/Clear_Method_Swing_Line.282.scss Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-04-28 20:14:21] |
User110512 - Posts: 5 |
I am trying to open using the specific folder C:\SierraChart\SierraChartInstance_2\Data Sierra is telling me the file still cannot be found. This is from message log: Error loading spreadsheet. C:\SierraChart\SierraChartInstance_2\Data\Clear_Method_Swing_Line.282.scss Failed to open the file. Error: Windows error code 2: The system cannot find the file specified. | 2019-04-28 16:12:08 * |
[2019-04-29 15:33:13] |
Sierra Chart Engineering - Posts: 104368 |
And is the file in that folder? You can check through the Windows Explorer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-04-29 23:38:43] |
User110512 - Posts: 5 |
Yes, I am able to open the file with that link through another program. Just can't access it in Sierra.
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[2019-04-30 00:12:16] |
Sierra Chart Engineering - Posts: 104368 |
We do not know then. The error message is quite clear. The operating system is saying that the file is not there. Do you know why that might be the case? We do not.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-30 00:12:33
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