Support Board
Date/Time: Fri, 31 Jan 2025 09:09:58 +0000
urgent help remote access Fxcm account connection
View Count: 757
| [2019-04-24 18:35:37] |
| User364859 - Posts: 26 |
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Hello > > I am using SierraChart for forex trading , and my broker is FXCM LTD, I need help for connecting a demo account of fxcm and live account on fxcm. > Remote access is necessery I will also pay > > My Sierra Chart Account: SIERRAWZ > Name: ** Thank you for quick help Walter Date Time Of Last Edit: 2019-04-24 18:49:37
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| [2019-04-24 20:01:03] |
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It is not possible to connect your Demo FXCM account to Sierra Chart. We have already assigned you a demo FXCM account on 2019-02-28, which is set to expire on 2019-06-01. Sierra Chart Support |
| [2019-04-24 20:20:06] |
| User364859 - Posts: 26 |
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Hello Thank you for the assigning of the demo account # 01408507 ? But I can not trade, no order get filled? so send me a video or link, where I can see how to trade and check my orders and pofit and loss or give me remote acces for instruction online I will also pay for Thank you Walter Zegg |
| [2019-04-25 09:42:21] |
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Make sure that Trade >> Trade Simulation Mode On is disabled on the menu. Submit a market order as explained here: Basic Trading and the Trade Window: Entering an Order from the Trade Window And then if there is any rejection we need you to provide us the recent lines from the Trade Service Log: Support Board Posting Information: Providing Lines From Trade Service Log Thank you for the assigning of the demo account # 01408507 ? If necessary we can use remote assistance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-25 09:42:53
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| [2019-04-25 10:14:23] |
| User364859 - Posts: 26 |
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Thanks for the confirmation of the account number. I need remote access and I will also pay for that. Just send me the link for payment or charge my Sierra accaunt. Please as soon as possible Walter Date Time Of Last Edit: 2019-04-25 18:03:55
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| [2019-04-25 18:03:38] |
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Would it be too late for us to contact you in about two hours (10 PM CET)? Or we could contact you in your morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-25 20:11:45] |
| User364859 - Posts: 26 |
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Hello 10:00h pm cet is OK I am on my pc regards Walter Zegg |
| [2019-04-25 20:40:59] |
| User364859 - Posts: 26 |
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Hello again I am now 22:00h Thursday on my pc until 23:30h CET an tomorrow Friday morning normaly from 08:00h CET to 11:30h CET, but if you want I can be early in the morning after 06:30h CET or in the noon from 14:00 to 16:00h be on my pc Thank you Walter Zegg |
| [2019-04-25 21:30:50] |
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We apologize for the delay. Best we call you in your morning we will do that. Should be around 8 AM.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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