Support Board
Date/Time: Fri, 31 Jan 2025 08:52:40 +0000
Reported bugs in the new release.
View Count: 1008
| [2019-04-23 05:23:08] |
| 2garin - Posts: 184 |
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I propose to launch a special thread for the detected errors. release 1908. window has stopped working: Date Time Of Last Edit: 2019-04-24 04:36:15
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| [2019-04-23 05:26:09] |
| 2garin - Posts: 184 |
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double tap stopped working (maximize window)
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| [2019-04-23 06:38:35] |
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Attach the Chartbook you are using and we will test it. Here are instructions to do that: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-23 06:51:20] |
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We are looking into the issue now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-23 07:04:23] |
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We did find one problem and we are resolving it now. We will resolve all issues. Just allow about an hour for a new release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-23 07:04:33
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| [2019-04-23 10:13:32] |
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We have released version 1910. Update and let us know if you see any further problems. Here are the instructions: Software Download: Fast Update We do apologize for the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-23 13:12:06] |
| User184582 - Posts: 14 |
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hi , with the 1908 version I realize that there is no longer the cursor that allows to move the tabs of the different charts, in charbook at the bottom. thanks |
| [2019-04-23 18:23:30] |
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We are still working on this and expect it will be ready next week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-28 21:38:02] |
| 2garin - Posts: 184 |
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version 1912
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 1912_1.jpg / V - Attached On 2019-04-28 21:36:56 UTC - Size: 138.44 KB - 265 views |
| [2019-04-28 22:58:10] |
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We are aware of the tab coloring limitation and we are still working on that. However, there is no problem with the Chart Values Window. Nothing has even changed with that. What is the problem you are having with the Chart Values window? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-04-28 23:17:54] |
| 2garin - Posts: 184 |
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moving crosshairs does not change the values in the window. After installing the terminal, I copy the specified files into the program folder. The problem can hide in this? Date Time Of Last Edit: 2019-04-28 23:23:48
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| 1912_2.jpg / V - Attached On 2019-04-28 23:23:43 UTC - Size: 20.59 KB - 292 views |
| [2019-04-29 06:34:24] |
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You need to use Window >> Tool Values Window.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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