Support Board
Date/Time: Fri, 31 Jan 2025 06:10:24 +0000
Problem with closed position
View Count: 601
| [2019-04-19 09:23:57] |
| bolle2106 - Posts: 1 |
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Hi, I have a problem with a closed position. My PC is yesterday crashed and I have closed my open position directly on CQG web client. However SierraChart still shows me this position as open. Could you please look into this? Kind regards, Christian |
 ORder_1_1.jpg / V - Attached On 2019-04-19 09:18:45 UTC - Size: 753.7 KB - 262 views ORder_2.jpg / V - Attached On 2019-04-19 09:21:10 UTC - Size: 107.15 KB - 269 views |
| [2019-04-19 10:14:06] |
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We can only refer you to this section: Trading Information Windows: Incorrectly Reported Trade Position Quantity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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