Support Board
Date/Time: Fri, 31 Jan 2025 03:07:09 +0000
Chartbook Tabs in v1899
View Count: 959
[2019-04-11 09:23:33] |
ticinotrader - Posts: 401 |
Dear Support, The newly released chartbook and chart tabs look really good. Although there is a minor issue: When multiple chartbooks are open, I can't re-arrange the chartbook tabs by click-drag. The red indicator shows where the chartbook tab should be placed after I drag it, but when I release the mouse button, nothing happens. It is just a problem with the Chartbook Tabs - the chart tabs work fine. Can you please check it? Thank you. |
[2019-04-11 09:46:05] |
Sierra Chart Engineering - Posts: 104368 |
We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-04-11 11:25:30] |
infpz - Posts: 826 |
I am noticing also that when I close a chartbook the chartbook closes but the tab does not go away and it is no longer active/clickable.
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[2019-04-11 16:00:36] |
Sierra Chart Engineering - Posts: 104368 |
We are aware of this. This will get resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-04-13 09:45:25] |
Acro - Posts: 441 |
I am testing it this weekend. So far two of the charts in my chartbook do not appear on the tab controls and I have no idea how I get them there. It is very frustrating to say the least since they are my main two charts. I can access them through the CW menu but not in the tabs. I've tried detaching and reatttaching the window but the tab still does not appear for those two charts. In this chartbook there are eleven charts (most are hidden and just used for calculations, overlays) and two are detached. There should be nine tabs in the tab control but sadly there are only four. I don't think 1900 is ready for live trading as it makes it harder to go between charts if you can't see them in tabs and you can't click the tabs to access them. Since you can't see half the charts in the tabs it also makes the keyboard shortcuts to switch between previous and next chart impossible to use too since you don't really know which are the next and previous charts. Sadly, whilst the visuals of the new tab control look good, I am going back to 1898 until I hear there are no significant problems with the new system |
[2019-04-13 23:31:08] |
Sierra Chart Engineering - Posts: 104368 |
This problem is resolved in version 1901 but there are some related issues we need to resolve and we will have that all done by the end of Monday.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-13 23:31:46
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