Support Board
Date/Time: Sun, 02 Nov 2025 18:29:28 +0000
DATA
View Count: 704
| [2019-04-09 13:49:05] |
| Robert Wojczak - Posts: 155 |
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I have sent a message log though the send for analysis
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| [2019-04-09 14:56:09] |
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You need to update to the current version of Sierra Chart. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-09 14:56:39
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| [2019-04-09 16:04:32] |
| Robert Wojczak - Posts: 155 |
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I download the new version Now I am getting the message Symbol setting not found for the current service |
| [2019-04-09 17:39:38] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings ---- If you still have a problem: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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