Support Board
Date/Time: Sun, 24 Nov 2024 17:04:46 +0000
Positions sync issue
View Count: 1148
[2013-11-20 15:13:05] |
katek - Posts: 28 |
Hello, I am using IB Financial Advisor account with the new data feed for futures. For some reason when an order is filled the resulting positions is disappearing from SC. Also it seems the systems is not connecting entry and exit for a trade. I have followed the configuration guidelines to no avail. |
[2013-11-21 01:47:54] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the documentation here: http://www.sierrachart.com/index.php?l=doc/IB.php#UsingFinancialAdvisorAccounts You will need to use the Order Fill Calculated Position for the chart or Trade DOM. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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