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Date/Time: Fri, 31 Jan 2025 00:16:58 +0000



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[2019-04-05 21:05:39]
User363775 - Posts: 25
Hi Sierrachart staff,

I am now on board, is it possible to add my trial period in to extend the next renewal date which is in 12 months time to 14 days above the current renewal date.

Also, in regards to my discounted CME futures real time data packages, there is no issues going forward if my sierrachart account user info is different to futures broker user info right? Because when I was signing the agreement it requested me to enter my name which differs to my futures broker user.

Kind Regards,

Jackson
[2019-04-05 23:01:37]
Sierra Chart Engineering - Posts: 104368
We see your account is no longer on a trial period. We see you have paid for usage time.

there is no issues going forward if my sierrachart account user info is different to futures broker user info right?
There is no issue with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-04-05 23:01:52

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